Legal
Privacy Notice for Demo Requests
When you submit a request for a demo, Tracelight collects and processes the personal information you provide, such as your name, email address, company name, and any additional details you choose to share.
We use this information to:
Contact you to schedule and conduct the demo.
Understand your company's needs and determine how Tracelight can provide value.
Send follow-up communications related to your request.
We do not sell or share your personal information with third parties for marketing purposes. However, we may store and process your data using third-party service providers that help us operate our business, in compliance with applicable data protection laws.
By submitting the demo request form, you acknowledge and agree to this use of your information. For more details on how we handle personal data and your rights, please refer to our Privacy Policy.
Privacy Policy
Last Updated: 12/02/2025
Tracelight ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and submit a demo request.
1. Information We Collect
When you fill out our demo request form, we may collect the following information:
Your name
Email address
Company name
Any additional information you choose to provide
We may also collect website usage data through cookies and analytics tools to improve our services.
2. How We Use Your Information
We use the personal information you provide to:
Respond to your demo request and communicate with you.
Understand your company’s needs and determine how Tracelight can help.
Improve our services and website functionality.
We do not sell or share your data with third parties for marketing purposes.
3. Data Sharing and Storage
We may use third-party service providers to help operate our website and process demo requests. These providers may store and process your data on our behalf, in compliance with applicable data protection laws.
4. Your Rights (UK & EU Residents)
If you are in the UK or EU, you have rights under the UK GDPR/EU GDPR, including:
The right to access, correct, or delete your personal data.
The right to restrict or object to certain types of processing.
The right to withdraw consent (if applicable).
To exercise these rights, please contact us at founders@tracelight.ai.
5. Data Security
We take reasonable security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online service can guarantee absolute security.
6. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: founders@tracelight.ai